Teenagers Abroad/Languages Abroad Language Immersion for Teenagers

IF YOU HAVE BOOKED OR ARE THINKING OF BOOKING
- we recommend you read this page carefully.

Please be advised these Terms & Conditions are effective November 16th, 2007 and overides any previously written and/or printed versions.

UNDER 18 STUDENTS - IMPORTANT
All students must include a completed waiver, signed by both themselves and their parents, with their enrollment. No enrollment will be considered without a signed waiver.

PASSPORTS/PERMITS & VISAS
It is the participant's responsibility to have a valid passport and all visas required to enter the country in which the program is taking place. Please give yourself sufficient time to apply for any necessary visas. Only the consulate or embassy of the country you are visiting can advise you on the necessity of a visa and the time frame needed to apply for it.

Please note: there may be a fee involved should you require an invitation letter from the school in order to apply for a visa to participate in a Languages Abroad/Teenagers Abroad program. Fees vary depending on the school you will be attending and the advance notice of the request. You will be informed at the time of request about any fees. Should the original of an invitation letter from the school be necessary, please leave a minimum of 4 weeks for it to be sent by post. Any additional costs related to the sending of an invitation letter will be the responsibility of the student. Visa letters will only be sent to you once full payment of your program fees has been received.

Should your visa be declined or is unavailable at the time of your departure, our normal cancellation policies will apply.

Once the completed enrollment form has been signed and sent to Languages Abroad/Teenagers Abroad, it means that you have read and understood our terms and conditions and agree to be bound by them.

DEPOSITS & FINAL PAYMENTS
A $300.00 deposit is due along with your enrollment form before any space can be held for you in any of the Languages Abroad programs. Should the total cost of the program you are booking exceed $3000.00, a deposit of 10% of your program fee is due at the time of enrollment and your final payment must be made by certified check, money order or bank transfer, please contact us for further details. Split programs involving more than one location are to be considered as one program, with only one deposit due.

PAYMENT SCHEDULE
The balance of the program fees is due no later than 45 days before the program start date. If the balance of the program has not been received 45 days prior to the programs start date, an additional late payment fee of $35.00 will be charged. If we have not received payment from you by 21 days prior to the start of the program, we will cancel your program with no notice to you. The deposit you have paid is absolutely non-refundable in this case. For programs booked less than 45 days prior to the program start date, the entire program fee plus the late fee is due at time of booking. All check payments should be made out to "Languages Abroad".

CHANGE OF PROGRAM
All program changes must be made in writing to Languages Abroad/Teenagers Abroad at least 2 weeks in advance of the change or program start. The date of the notification will be considered to be the date our office receives your email or fax notice. Any additional payments due because of the change must be paid immediately. Any refunds owed will be sent by check upon completion of the program.

Prior to Program Start: Should you change your program (dates, school, accommodation options) any time prior to departure, you will be charged a change fee of $75.00. This fee will be waived if you lengthen or upgrade your program. After Program Start: Should you change your program (not including early returns - see below) once you have started a program, you must notify Languages Abroad/Teenagers Abroad in writing at least 2 weeks in advance. Changes will be made only to the full course weeks in excess of the 2-week notice period. A change fee of $150.00 is payable immediately.
A maximum of five (5) changes can be made to any program, whether prior to or after program start.

CANCELLATION NOTICE & REFUND POLICY
Notice of cancellation must be made in writing directly to Languages Abroad/Teenagers Abroad. The date of the cancellation will be considered to be the date the written notification is received by our office. The deposit is non-refundable upon cancellation by you. If we are refunding your credit card, a $25.00 service fee will apply in addition to the cancellation terms outlined below.

45 or more business days prior to departure deposit is non-refundable

30 - 44 Business days prior to departure 70% refund of program fees

15 - 29 Business days prior to departure 40% refund of program fees

1 - 14 Business days prior to departure 10% refund of program fees

Day of cancellation or no show No Refund

LATE ARRIVALS AND ABSENCES
If a student arrives late to a course, or is absent during the course, no refunds will be granted for the missed days. Classes cancelled in honor of local public holidays will not be made up and are not subject to any refund. Specific public holiday dates can be found on the school page on our website.

Important Notes Airport Transfers : Airport transfers are included in the fees on the Sunday arrival day and Saturday departure day should the student arrive outside these travel days, the normal airport transfer fee will apply.

EARLY RETURNS
No refund will be given for early returns. However, if you must cancel your program due to a personal emergency, please notify Languages Abroad/Teenagers Abroad in writing as soon as possible prior to your departure from the program and we will review your claim. Languages Abroad/Teenagers Abroad reserves the right to make final decision on any refunds.

GRIEVANCES
You must inform the school staff immediately of any situation affecting the quality of your program (including but not limited to course or accommodation). Languages Abroad/Teenagers Abroad reserves the right to refuse a refund if you have declined to accept reasonable solutions offered to you by the school staff or Languages Abroad/Teenagers Abroad. Matters outside of the control of the school or Languages Abroad/Teenagers Abroad shall not be considered for refunds.

REFUNDS
All refund checks will be mailed to your home address within 30 days of agreement or program end unless otherwise requested in writing. Languages Abroad/Teenagers Abroad cannot guarantee a specific date on which you will receive the check. All requests for alternative payment methods must be made in writing and approved by Languages Abroad/Teenagers Abroad. If you choose to have us refund your credit card, a $25.00 service fee will apply.

ARRIVAL & DEPARTURE DATES
Unless otherwise noted in your confirmation letter, accommodation is available on the Sunday before the course begins until the Saturday following the end of the course. Extra night accommodation can be booked at the time of enrollment for an additional cost (subject to availability).

We strongly recommend that students wait to book their flights until their program has been confirmed by our office.

If you have booked an airport pick-up or transfer or one is included in the program of your choice, Languages Abroad/Teenagers Abroad must receive the arrival information at least 2 weeks prior to the program start date. Airport pick-ups will only transfer the participant from the designated arrival airport for the program and booked accommodation, on the specific camp arrival date that is listed on the start dates section of the location price page on our website.

If you require an airport transfer but do not send us the arrival information in advance, we cannot guarantee that the host family/school staff will be available to greet the participant upon arrival. Any additional costs (hotel, taxi, etc) incurred due to your failure to provide Languages Abroad/Teenagers Abroad with the arrival information at least 2 weeks in advance, are your responsibility.

COURSE LEVELS
Languages Abroad/Teenagers Abroad offers a range of language level options from beginner to advanced. Upon arrival, all students (except absolute beginners) will take a written or oral test to determine at what level they should begin their studies. This placement test normally takes between 15 and 30 minutes to complete.

It is possible, though not common, that the results of the placement tests lead to cases of only one or two students at a particular level. In these cases the school reserves the right to continue the instruction as private or semi-private lesson with a reduction in the number of classroom hours. These situations are to be considered an upgrade to the program, at no extra cost.

CLASS HOURS AND SCHEDULES
Throughout our brochures and website we refer to numbers of "lessons". All lessons last a minimum of 45 minutes. Classes are scheduled either in the morning or the afternoon. Languages Abroad/Teenagers Abroad CANNOT guarantee specific scheduling requests. Scheduling is set by each school and may be affected by the program selected.

ORGANIZED SOCIAL ACTIVITIES
Many schools offer organized activities to the students. Depending on the activity offered, there may be a cost involved. The amount relates directly to the activity and its related costs (bus fares, museum entrance fees, etc).

SCHOOL RULES AND REGULATIONS
Languages Abroad/Teenagers Abroad programs are designed for 10 - 17 years of age. Participants are expected to be courteous and respectful guests. Illegal drug use or abusive behavior at any age or alcoholic consumption by minors will not be tolerated. Languages Abroad reserves the right to refuse to serve, to cancel and/or terminate participation for any person who fails to comply with the policies of the program provider (eg. the school, tour operator, program organizer), or for any other reason deemed necessary, in the sole discretion of Languages Abroad. We also reserve the right, without escort and without refund, to send home any participant who violates the rules stated above. The return trip will be at the expense of the participant.

LIABILITY
While participating in this program you may be exposed to certain risks. These risks include, but are not limited to, accident and/or sickness without readily available medical facilities, the forces of nature, acts of war. By signing the enrollment form you are acknowledging and assuming these risks.

Participants in any Languages Abroad/Teenagers Abroad program waive any liability against Languages Abroad/Teenagers Abroad and its employees, for any injury, loss, damage, accident, expense or delay caused by or related to means of transportation or lodging (including host families). The participant understands that he/she is travelling under his/her own responsibility (if a minor, the parents or guardian assumes this responsibility) and releases Languages Abroad/Teenagers Abroad and its employees from any liability related to health and safety.

Languages Abroad/Teenagers Abroad shall be responsible for providing the services outlined to the participant. In the event that the services and accommodation outlined cannot be provided due to causes beyond the control of Languages Abroad/Teenagers Abroad, all efforts will be made to provide comparable services and accommodation. If, due to insufficient enrollment, a class or program has to be cancelled, Languages Abroad/Teenagers Abroad shall only be responsible for reimbursing the participant the amount of moneys paid for the program (excluding any transportation expenses).

Should you have any further questions please do not hesitate to contact us!

Call us:
TOLL FREE (USA & Canada): 1 800 219 9924
TOLL FREE (United Kingdom): 0 800 404 7738
GERMANY: 069 610 91242
WORLDWIDE: +1 416 925 2112

E-mail us:
info@teenagersabroad.com